Hong Kong Commercial Kitchen Equipment Repair and After-Sales Service

Pacific Foodservice Equipment Co., Ltd. offers professional repair and after-sales services for commercial kitchen equipment, ensuring your restaurant kitchen operates at peak efficiency. Our experienced technical team specializes in refrigeration, baking, electric, and gas equipment, representing international brands such as Winterhalter, Bongard, and Giorik. We provide reliable repair and maintenance solutions for restaurants, chain eateries, and hotels in Hong Kong. Contact us today to keep your kitchen running smoothly!

Professional Repair Team with Comprehensive Coverage

Our repair team consists of over 10 licensed technicians, skilled in handling various types of commercial kitchen equipment, ensuring quick diagnostics and resolutions. All technicians hold Hong Kong Electrical Worker Licenses and Gas Maintenance Licenses, complying with local safety standards to ensure your kitchen’s safety and compliance.

• Refrigeration Equipment: Repairs for refrigerators, ice machines, chillers, cold rooms, and wine coolers.
• Baking Equipment: Servicing ovens, proofers, mixers, dough sheeters, and bread slicers.
• Electric Cooking Equipment: Fixing induction cookers, electric fryers, combi ovens, deck ovens, convection ovens, and steamers.
• Gas Cooking Equipment: Maintaining cooking ranges, rice roll machines, Chinese woks, and single-burner grills, compliant with Hong Kong gas safety regulations.
• Other Equipment: Dishwashers, UV hoods, cooking robots, and ice cream machines.

Factory-Backed Technical Support and Quality Assurance

Our technicians receive regular training from international brands, including Bongard, Botinkit, Fukushima Galilei, Giorik, Mondial Forni, Shinpo, Winterhalter, Wiesheu, and Venus, ensuring they are up-to-date with the latest repair techniques and parts replacement standards. We use only genuine or certified parts to guarantee equipment performance, safety, and durability, extending the lifespan of your kitchen equipment.

• Factory-trained technicians aligned with global standards.
• Genuine parts to ensure optimal equipment performance.

Preventive Maintenance to Minimize Downtime

To prevent unexpected breakdowns that disrupt restaurant operations, we offer comprehensive maintenance and preventive care services. During the maintenance period, all equipment receives free inspections and repairs. Our regular maintenance plans include equipment cleaning, parts inspection, and performance optimization to extend equipment life and reduce operational costs.

• Free repairs during the maintenance period to minimize unexpected expenses.
• Regular inspections to prevent failures and ensure uninterrupted operations.

Dedicated Customer Service with Rapid Response

We provide AMP clients with an exclusive WhatsApp group for immediate follow-up on repair requests, with priority technician dispatch. Through our customer service hotline (+852 2117 3392 / +852 9680 2380), you can reach us anytime, with rapid response for emergencies to ensure your kitchen operations remain unaffected.

Exclusive WhatsApp group for priority issue resolution.
Phone support: +852 9680 2380
Email: cs@pfec.hk

One-Stop Cleaning Solutions

Maintaining the hygiene and efficiency of kitchen equipment is critical. We offer professional oven cleaning solutions and cleaning tablets, easily purchased through our online platform, ensuring your equipment, such as Winterhalter dishwashers or combi ovens, remains in top condition and compliant with Hong Kong hygiene standards.

• High-efficiency cleaning products to extend equipment lifespan.
• >Simple and convenient procurement process.

Why Choose Pacific Foodservice Equipment?

As a leading commercial kitchen equipment supplier in Hong Kong, we operate an ISO-certified supply chain and represent top international brands like Winterhalter, Bongard, Botinkit, Fukushima Galilei, Giorik, Mondial Forni, Shinpo, Wiesheu, and Venus. Our services cover Hong Kong, Macau, and the Asia-Pacific region. Our repair and after-sales services are fast, professional, and transparent, trusted by major restaurant chains, renowned bakeries, hotels, hospitals, and NGOs. Partner with us today to ensure your kitchen runs efficiently!

Contact us now to start our partnership!